About Us

Helping individuals and families achieve economic self-sufficiency and emotional stability.

Guided by the core Jewish value of Tikkun olam – to “repair the world” – Jewish Family Services provides personalized and compassionate supports to meet the complex needs of all those who walk through our doors. 

Our Mission

Jewish Family Services helps individuals and families achieve economic self-sufficiency and emotional stability.

Our Values

  • We believe that we should treat ourselves and each other with dignity and respect.
  • We believe that all people, no matter how different, are connected.
  • We believe that people should feel safe in their homes and community.
  • We believe that we have a communal responsibility to stand up for each other, especially for those among us who are vulnerable.
  • We believe that we should speak honestly, straightforwardly and respectfully.
  • We believe in being fully engaged and “all in.”

Our History

Jewish Family Services was established in 1908 to assist newly arriving  Jewish refugees who were settling in Central Ohio. The agency helped those New Americans meet their basic needs of food, home, and employment. We continued to play a significant role in the settling of Jewish immigrants throughout the twentieth century, culminating in the immigration of numerous Soviet Jews to Columbus from the 1960s through the 1980s. Beginning in the early 50’s, Jewish Family Services also played an increasing role in responding to the needs of preexisting families in the Jewish community, with a continued emphasis on assistance with basic needs for food, home and employment.  

In the late 1990’s and early 2000’s, Jewish Family Services began expanding its services more intentionally beyond the Jewish community. Refugee services continued to be core to the mission, as the agency responded to the large influx of Somali refugees into Central Ohio. Career services played an increasing role as an agency strength, along with mental health services, senior services, and other supports enabling individuals and families to meet basic needs for food, home and employment. Services to the broader community enabled the agency to attract additional support and build capacity that benefitted Jewish and non-Jewish individuals alike.   

In the 21st century, the agency significantly expanded its services to older adults and to local Holocaust Survivors in particular. With funding from the Conference on Material Jewish Claims, Jewish Federations of North America, and the Holocaust Survivor Initiative at the Columbus Jewish Federation (now JewishColumbus), the agency received national recognition for its innovative programming to help Survivors live independently and with dignity in their remaining years.

Throughout its history, Jewish Family Services has impacted lives through a holistic approach, working with the life each person brings when they walk through the agency’s doors. 

Message from the CEO

Headshot of Karen Mozenter, CEO of Jewish Family Services

At Jewish Family Services, we respond every day to the three questions posed by an ancient Jewish sage, Rabbi Hillel:

  • If I am not for myself, who will be for me?  
  • But if I am only for myself, what am I?  
  • If not now, when?

Hillel’s first question acknowledges our history as an agency that was formed over a century ago to help Jewish immigrants build homes and establish community in Central Ohio. Jewish community needs remain core to our work. But that work is also driven by Hillel’s second question, which drives us to help others needing assistance. Our talented, diverse staff serves individuals from every zip code in Central Ohio and beyond, and those individuals reflect the rich religious, racial, gender, and economic diversity of the broader community.

Hillel’s third question, If not now, when?, is our call to action. Our mission—to help individuals and families achieve economic self-sufficiency and emotional stability—has never been more relevant or more important than it is now.

Thank you for your interest in Jewish Family Services. We welcome you to join us in this critical work.  
Karen Mozenter

“They are incredibly professional and kind, and they will get you where you need to go.”

Eyob Mesfin

Our People

Officers

Pam Gurwin

Pam Gurwin

Chair

Austin Barger

Austin Barger

Vice Chair

Larry Gordon

Larry Gordon

Treasurer

Jennifer Goldson

Jennifer Goldson

Secretary

Joy Soll

Joy Soll

Immediate Past Chair

Board Members

Rev. Timothy Ahrens

Rev. Timothy Ahrens

John Bloch

John Bloch

Rachel Bloomekatz

Rachel Bloomekatz

Abdirizak Farah

Abdirizak Farah

Cheri Friedman

Cheri Friedman

Stephen Keyes

Stephen Keyes

Sherri Lazear

Sherri Lazear

Gelena Libin

Gelena Libin

Doug McCollough

Doug McCollough

Ginny Schlonsky

Ginny Schlonsky

Jason Wells

Jason Wells

Rachel White

Rachel White

Rabbi Dr. Tali Zelkowicz

Rabbi Dr. Tali Zelkowicz

Haley Brickman

Haley Brickman

Administrative Leadership

Karen Mozenter

Karen Mozenter

Chief Executive Officer

Marla Vucic

Marla Vucic

Chief Financial Officer

Diana Schrimpf

Diana Schrimpf

Director of Resource Development

Stephanie Miller

Stephanie Miller

Communications & Marketing Manager

Mark Stahl

Mark Stahl

Director of IT/Facilities

Crystal Bronchik

Crystal Bronchik

Business Office Director

Program Leadership

Ahmed Abukar

Ahmed Abukar

Director of Workforce Development

Leah Freed, LSW

Leah Freed, LSW

Manager of Senior and Holocaust Services

Garnetta Livisay

Garnetta Livisay

Manager of Workforce Services

Tariq Mohamed

Tariq Mohamed

Director of New American Services

Garett Ray

Garett Ray

Chief Program Officer

Melissa Starr

Melissa Starr

Chief Program Officer

Michele Wilbur, LISW-S

Michele Wilbur, LISW-S

Manager of Clinical Services and Case Management

Lydia Daniels, LSW

Lydia Daniels, LSW

Manager of Family Stabilization

Elizabeth Enck

Elizabeth Enck

Manager of Training and Development

Career Opportunities

If you want to make a positive difference in people’s lives, and if you believe that everyone deserves to be treated with compassion, respect, and dignity, Jewish Family Services may be a good fit for you. Come prepared to deliver the highest quality services and to build a career with opportunities, challenges and rewards. 

Jewish Family Services is an Equal Employment Opportunity Employer and is committed  to building a diverse and inclusive workforce to reflect and provide culturally responsive  services to a diverse community.

CAREER CONSULTANT

Jewish Family Services is seeking to hire a career consultant to be a member of a cross-functional team assisting individuals in our training programs to obtain employment by utilizing a holistic approach including: job search assistance, soft-skill building, and access to resources in order to assist individuals in strengthening their identities and increasing long-term career earnings, stability, and ability to support their families. 

Essential Job Responsibilities

  • Provide individual coaching related to vocational exploration, goal setting, problem-solving and addressing barriers to employment
  • Model and teach clients to be current, connected, communicative, and consistent (technology, social media, community resources)
  • Provide classroom instruction to participants in computer literacy, job search techniques, life skills, money management, job retention strategies, pre-vocational/career transition opportunities as needed
  • Conduct group participation activities to build self-esteem, enhance motivation to complete training, and improve communication skills
  • Recruit participants from community relationships and develop new referral pipelines.
  • Provide retention coaching for participants with new employment – barrier removal, cultural competencies, and employer mediation
  • Identify clients’ social service needs and provide guidance to community resources
  • Maintain current knowledge about resume writing and ability to create professional-looking documents
  • Work with career services team members to develop and coordinate targeted hiring events, networking meet ups
  • Conduct needs assessments through formal and informal evaluation
  • Actively engage in a team environment to achieve programmatic goals
  • Track client progress documentation through BestNotes, a case management system

Preferred Qualifications:

  • Related Bachelor’s degree from an accredited university or college, or equivalent work experience
  • Related work experience
  • Preferred background in workforce development
  • Professional written and oral communication skills
  • Ability to maintain thorough documentation
  • Demonstrated customer service, facilitation, and personal coaching skills
  • Familiarity with the communities being served, social service partners and other community resources available to clients

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CHIEF FINANCIAL OFFICER

Jewish Family Services is a nonprofit human service agency located in Columbus, Ohio, and founded in 1908. Our mission is to help individuals and families achieve economic self-sufficiency and emotional stability. We provide a unique combination of mental health and workforce development services, using a person-centered approach to tailor services to meet the complex needs of the people who come through our doors. 

Our organization is rooted in a rich history of Jewish values, but our services are not limited to those in the Jewish community. We serve individuals of all races, ethnicities, and religions and from all economic circumstances, and our dedicated and talented staff reflect the diverse communities we serve. We are proud to be designated by Columbus CEO in 2022 as one of the Best Places to Work in Central Ohio.

Jewish Family Services employs 55 full-time staff members and has an annual budget of approximately $4 million dollars. We are primarily funded by government and philanthropic grants.

The Chief Financial Officer is a member of the executive leadership team and manages all financial functions including accounting, billing, reconciling, budget development and tracking, financial operations, office support personnel management, human resources, insurance coverage, management of legal requirements, and develops projections on individual project budgets, grant budgets, and capital improvement budget. This position also supervises day-to-day operations relating to the building facilities and IT services.

Preferred Qualifications

  • Bachelor’s degree from an accredited college or university in accounting, finance, business administration, or equivalent; CPA a plus.
  • A minimum of five years of progressively responsible work experience managing the accounting functions in a nonprofit agency or equivalent experience
  • Thorough knowledge of budgeting and accounting practices, processes, and procedures of nonprofit organizations
  • Previous experience with government and philanthropic funding
  • Previous experience with QuickBooks or similar accounting software
  • Demonstrated ability to organize, direct and coordinate operations in personnel supervision, recruitment and retention of key personnel, and budget management
  • Excellent communication skills, both verbal and written
  • Strong organization and analytical skills
  • Consistent attention to detail
  • Strong computer literacy including use of Microsoft Office product suite, e.g., Word, Excel, Power Point, Outlook
  • Ability to interact professionally with staff, board members, volunteers, funders, and partners
  • Demonstrated commitment to diversity, equity and inclusion
  • Desire to make a difference in the community and to advance our mission.

Primary Job Responsibilities

  • Oversee all accounts, ledgers, financial software, and reporting systems ensuring policies and procedures comply with appropriate GAAP standards and regulatory requirements
  • Oversee an inclusive process to establish an annual operating budget for the organization as well as individual grant budgets
  • Provide staff training in the areas of budget development, budget management, fiscal accountability, financial procedures and more
  • Consistently analyze financial data and present financial reports in an accurate and timely manner; clearly communicate monthly, quarterly, and annual financial statements; monitor progress and changes and keep senior leadership abreast of Jewish Financial Services’ financial status
  • Develop plans to address areas of opportunity within the organization’s financial health and financial processes
  • Provide strategic vision, planning and oversight of Jewish Family Services’ financial outlook
  • Manage office support personnel to include hiring, training, delegation of duties and performance management
  • Participate in weekly leadership meetings to discuss direction of the Organization and present financial data
  • Work closely with Agency leadership to a) maintain, analyze, and interpret the general ledger for all funds, and b) manage the preparation and analysis of financial reports on a monthly and as-needed basis
  • Manage organizational cash flow
  • Work with external auditors to prepare and review audit schedules and annual report of audit findings
  • Identify and evaluate opportunities for improved financial operations, recordkeeping, and reporting
  • Assist program directors in preparing budgets for grant proposals that fit organizational strategy
  • Lead planning and development of operating and fund account budgets; control expenditures against budget
  • Ensure the maintenance of financial records and recordkeeping systems, including grant/fund accounting, to ensure compliance with all regulations, generally accepted accounting practices and contractual requirements
  • Ensure a productive work environment within the finance and accounting function
  • Manage and staff relevant board committees such as Finance, Audit, Investment
  • Attend additional committee and board meetings in an advisory capacity
  • Serve as agency lead in finance and administrative relationships
  • Internal: Maintain contact with the Executive Leadership Team and department heads to provide technical assistance in matters of financial operations; interact regularly with Chief Executive Officer and the Board to develop fiscal policies and budgets, and to present regular reports in an advisory capacity; direct, consult and counsel organization employees, board members, volunteers and community members concerning agency finances and administration
  • External: Maintain contact with auditors, funders, benefits providers, insurance carriers and others
  • Oversee human resource function and administrative policy development and review
  • Represent the organization as a member of leadership team
  • Other duties as assigned

Physical demands and work environment: The physical demands and work environment represent the activities and surroundings of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position will require occasional travel to other organizations and locations for collaboration and off-site events. Equipment used includes computers, copiers/printers, fax machines and telephones. Essential functions require near visual acuity to review documentation in hard copy and electronic form; ability to hear and understand speech at normal room levels and on the telephone; physical condition necessary for sitting, walking or standing for prolonged periods of time. Requires occasional lifting or carrying of materials weighing less than 50 lbs.

Jewish Family Services has a mandatory COVID-19 vaccination policy, available on request.

To apply, please send resume and cover letter by May 31 to [email protected], Attn: Karen Mozenter, CEO.  

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EXECUTIVE ASSISTANT

Jewish Family Services’ mission is to help individuals and families achieve economic self-sufficiency and emotional stability. We provide a unique combination of mental health and workforce development services, using a person-centered approach to tailor services to meet the complex needs of the people who come through our doors. 

Our organization is rooted in a rich history of Jewish values, but our services are not limited to those in the Jewish community. We serve individuals of all races, ethnicities, and religions and from all economic circumstances, and our dedicated and talented staff reflect the diverse communities we serve. We are proud to be designated by Columbus CEO in 2022 as one of the Best Places to Work in Central Ohio.

Reporting to the CEO, the Executive Assistant is a member of the administrative team and provides high-level support to executive management and to the CEO and Director of Resource Development in particular. This is a full-time (37.5 hours per week) position; pay is commensurate with experience.

Preferred Qualifications

  • Associate’s or bachelor’s degree or equivalent work experience; 2-3 years of experience in nonprofit administrative support and/or development work a plus
  • Excellent written and oral communications skills; high level of demonstrated attention to detail, accuracy and thoroughness
  • Strong problem solving, organizational and time-management skills; demonstrated ability to handle multiple projects at once
  • Strong interpersonal and communication skills; ability to build strong relationships with internal and external stakeholders
  • Ability to work proactively and independently and to collaborate effectively
  • Excellent writing, editing and proofreading skills; able to accurately type (60 WPM)
  • Proficiency in Microsoft Office 365 (e.g., Word, Excel, PowerPoint, Outlook, SharePoint); working knowledge of databases and CRMs and ability to run reports; prior experience with SalesForce CRM a plus
  • Ability to maintain confidentiality
  • Familiarity with Central nonprofit community and Jewish community
  • Thorough appreciation of and commitment to diversity
  • Desire to make a difference and to advance our mission.
  • Manage and maintain CEO’s schedule; set up calls, meetings and tours; receive visitors; schedule travel
  • Serve as liaison to Board of Directors; maintain and analyze board data and required documentation; handle Board communications and scheduling; take and distribute minutes for board and board committee meetings
  • Assist with meeting/event planning including location, food, vendors. Provide support and coordinate tasks leading up to Annual Meeting, staff events, Past Presidents luncheon, and other events and meetings as needed
  • Coordinate logistics and technology needs and prepare materials for board and other meetings and events; set up/clean up for Board and other meetings.
  • Prepare invoices, flyers, presentations, charts, reports, memos, general correspondence, thank you letters and other documents, using word processing, spreadsheet, database, or presentation software
  • Pull, read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution
  • Draft responses to correspondence containing routine inquiries
  • Assist Resource Development Director in researching current and potential donors and corporate partners; prepare donor giving reports with giving history, donor or company information, and other appropriate materials. Track donor information in Salesforce database and maintain data quality
  • Assist in preparation of reports, presentations, and other materials for CEO and other management
  • Coordinate with Director of Resource Development and/or Marketing and Communications Manager to maintain and update stakeholder mailing lists
  • Provide excellent customer service; handle phone calls responding to questions and/or complaints and determines the appropriate method or action to be taken
  • Demonstrate knowledge of and support Jewish Family Services’ mission, value statements, service standards, confidentiality standards, and policies and procedures
  • Provide occasional backup support for receptionist
  • Other duties as assigned

    PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described below represent the activities and surroundings of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Position is located at our Berwick office and will require occasional travel to other organizations and locations for collaboration and off-site events. Computers, copiers/printers, fax machines and telephones are examples of equipment used. Essential functions may require near visual acuity to review written documentation in hard copy and electronic form; ability to hear and understand speech at normal room levels and on the telephone; physical condition necessary for sitting, walking or standing for prolonged periods of time. Requires occasional lifting or carrying of materials weighing up to 50 lbs.

    Jewish Family Services has a mandatory COVID-19 vaccination policy, available on request.

    To apply, please send resume and cover letter to [email protected], re: Executive Assistant.

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    VOLUNTEER COORDINATOR & COMMUNITY OUTREACH

    Reporting directly to the Director of Resource Development, the Volunteer Coordinator is responsible for the recruitment, screening and placement of volunteers for Jewish Family Services. The Volunteer Coordinator will lead an integrated program that meets agency and client needs for volunteer support and provides engaging experiences that steward current volunteers and attract new volunteers. In this role, you will work closely across programs and will be the main contact for volunteers.

    This is a full-time (37.5 hours per week) position; pay is commensurate with experience.

    Preferred Qualifications

    • Bachelors’ degree with at least 2 years of related experience and/or 2 to 3 years non-profit related experience; or equivalent combination of education and experience.
    • Excellent verbal and written communication skills.
    • Strong problem solving, organizational and time-management skills.
    • Demonstrated working knowledge of Microsoft Office and databases. Prior experience with online tools such as Canva, Survey Monkey and Salesforce Nonprofit Success Pack is a plus, though not required.
    • Experience working with volunteers and/or event planning is a plus.
    • Ability to travel locally and occasionally work after business hours or on weekends.
    • Familiarity with local Jewish community leadership, resources and values.
    • Familiarity with broader Central Ohio nonprofit community.
    • Additional skills and characteristics
    • Interpersonal skills
    • Customer service oriented
    • Able to handle confidential information properly
    • Self-directed, action-oriented, innovative and flexible
    • Collaborative and patient

    Essential Job Responsibilities

    • Partners with the Director of Resource Development, Communications and Marketing Manager and program staff to develop opportunities for individual and group volunteers.
    • Leads group volunteer projects on and offsite, providing education around agency programs and infusing learning and reflection into the volunteer experience.
    • Maintains a list of current volunteer opportunities and job descriptions.
    • Responds to volunteer inquiries in a timely manner and provides ongoing follow-up communication with potential candidates.
    • Coordinates the volunteer application process, including intake phone calls and background checks.
    • Manages and tracks volunteer data including individual records and interactions.
    • Assists in proactive volunteer recruitment.
    • Collaborates with the Director of Resource Development and program staff to match volunteers to support client and program needs.
    • Creates and updates electronic and printed volunteer collateral including job descriptions and applications.
    • Collaborates with program staff and community partners on large events as needed, e.g., gift bag donation drives.
    • Builds strong relationships with other local Jewish organizations.
    • Develops annual volunteer recognition and thank you events.
    • Other duties as assigned.

    PHYSICAL DEMANDS AND WORK ENVIRONMENT: Position is located at our office in East Columbus/Berwick and will require some travel to other organizations and locations for collaboration and off-site events. Position requires a valid driver’s license and reliable vehicle and will necessitate occasional lifting or carrying of materials.

    To apply, please send resume and cover letter to [email protected], Attn: Diana Schrimpf, Director of Resource Development.

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    Our Funders

    AEP logo
    Bath & Body Works logo in blue text
    Claims Conference Logo
    The Columbus Foundation logo
    Logo for Columbia Gas
    Wright-Patt credit union logo
    Franklin Country Board of Commissoners logo for child support enforcement
    Franklin Country Board of Commissoners logo for job and family services
    Franklin Country Board of Commissoners logo for office on aging
    Gap Inc logo in black text
    Jewish Columbus logo
    The Jewish Foundation logo
    KeyBank logo
    PNC logo
    Logo for Columbia Gas
    Navy blue Worthington logo with an icon of the town with the text "founded 1803"
    Workforce Development Board of Central Ohio logo
    United Way of Central Ohio logo
    Wright-Patt credit union logo

    Get in Touch

    Ebner Building
    1070 College Avenue
    Columbus, OH 43209

    Call Us: (614) 231-1890

    Jewish Family Services is a proud member of the Human Service Chamber of Franklin County and the Network of Jewish Human Service Agencies

    © 2022 Jewish Family Services Columbus